Contact Us

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

Customer Service:

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 business day. 

Address: Group 12, Fengbao Neighborhood Committee, Dongchen Town, Rugao City, Jiangsu Province


If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, please contact us via email, phone or WhatsApp.

Due to the time difference, we may not be able to reply you at once. In that case, please leave us a message and we will respond in two business days.